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A case study of learners’ engagement in mobile learning applications

The article presents a study of learners' engagement in mobile learning apps, emphasizing the importance of combining learning design in mobile learning. The study analyzed learners’ reviews on five top-ranked lifelong learning applications (Udemy, LinkedIn Learning, Coursera, edX, and Skillshare) and inductive coding was used to identify critical factors impacting learners’ engagement in mobile learning applications. The following five factors were identified: usability, availability of learning experiences, features to facilitate learning, interpersonal interaction, and incentives for completion. The authors claim these factors comprehensively explain how to improve the engagement in mobile learning applications from multiple perspectives, such as education, mobile application design, and marketing. The limitations of the study are it only analyzed the public reviews and focused only on interrelations among identified factors between self-determination theory and learners’ engagement.

Scientific Paper

Machine Learning

Target Group:


Cite as:
Liu, C., & Correia, A. 2021. A case study of learners’ engagement in mobile learning applications. Online Learning, 25(4), 25-48. DOI: 10.24059/olj.v25i4.2827

Author of the review:
Andrej Košir
University of Ljubljana


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